Privacy Policy

Privacy and Cookie Policy

Last updated: 27th October 2025

At Luma Strategy Limited (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect and process the following personal data:

• Contact details such as your name, email address, phone number, and company information.
• Professional details such as job title, organisation, or area of interest.
• Technical data such as IP address, browser type, device information, and usage data collected via cookies or similar technologies.

2. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide services you request.
• Send relevant updates, newsletters, or marketing communications (where you have consented).
• Analyse and improve our website performance and user experience.
• Meet legal, regulatory, or compliance obligations.

3. Legal Basis for Processing

We process your personal data under one or more lawful bases:

• Consent – where you have given clear consent (e.g. to receive marketing).
• Contractual necessity – to deliver  services you request.
• Legitimate interests – for business operations, communications, and analytics.
• Legal obligations – where required by law.

4. Data Sharing and Security

• We do not sell your personal data to third parties.
• We may share your data with trusted service providers (e.g. IT, hosting, analytics) under data protection agreements.
• We use appropriate technical and organisational measures to safeguard your data.

5. International Transfers

If your data is transferred outside the UK or EEA, we ensure safeguards are in place (such as standard contractual clauses).

6. Data Retention

We keep your personal data only for as long as necessary for the purposes described, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Withdraw consent at any time (for marketing communications).
• File a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at info@luma-strategy.com.

8. Cookies

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and improve your experience.

Types of Cookies We Use

• Essential cookies – enable core site functionality.
• Performance/analytics cookies – help us understand visitor behaviour (e.g. Google Analytics).
• Functionality cookies – remember preferences such as language or region.
• Marketing cookies – may track browsing habits to deliver relevant content (only if applicable).

Third-Party Cookies

Some cookies may come from third-party providers. These parties have their own cookie and privacy policies.

Managing Cookies

When you first visit our site, you’ll be asked to accept or manage cookies. You can also manage cookies through your browser settings — including blocking, limiting, or deleting cookies. Please note that disabling certain cookies may affect website functionality.

9. Contact Us

If you have any questions about this Privacy and Cookie Policy or how we handle your data, please contact us:

Luma Strategy Limited
Email: info@luma-strategy.com
Address: 20 – 22 Wenlock Road, London N1 7GU